Terms & Conditions
Last updated: 25 September 2026
1. Introduction
Welcome to Egypt Valley Aviation Services ("EVAS", "we"). These Terms and Conditions govern the use of our website, evas.aero, and of our services. By using our website or engaging our services, you agree to these terms. If you do not agree with any part of them, please do not use our website or services.
2. Scope of Services:
Our aviation services include air charter, ground handling, flight support and aircraft management, and assistance in establishing an aircraft operator. All services are subject to availability, to the approvals of the relevant authorities, and to compliance with applicable Egyptian laws and international aviation regulations.
Air charter (including private jet, group, air ambulance and cargo charter) and aircraft management are arranged as a broker with licensed aircraft operators that hold the required Air Operator Certificate (AOC). We do not operate aircraft ourselves. Your quotation or booking confirmation names the contracting company and the operating carrier, and the flight is performed under that operator's responsibility and conditions of carriage.
3. Quotation Requests:
A request submitted through our website is an enquiry, not a booking. Any quotation we issue is sent to you in writing and is subject to availability and to the validity period and conditions stated in it. A service is confirmed only when both parties have agreed it in writing.
4. Use of Our Website:
The information on our website is provided for general information and may change without notice. You agree to submit accurate information and not to misuse our website or its forms, including through automated or repeated submissions. The content, logos and trademarks on our website belong to Egypt Valley Aviation Services and may not be used without our written permission. Links to other websites are provided for convenience; we are not responsible for their content.
5. Client Responsibilities:
Clients must provide accurate information and ensure all necessary documentation is valid. Clients are responsible for adhering to safety protocols, regulatory requirements, and any instructions provided by our team.
6. Payment Terms:
Full payment is required as per the terms agreed upon in the service contract. In case of late payment, we reserve the right to charge interest or suspend services until the account is settled.
7. Liability:
Our company is not liable for delays, cancellations, or any indirect losses resulting from unforeseen circumstances, including but not limited to weather conditions, technical issues, or regulatory changes. Our maximum liability is limited to the cost of the service provided.
8. Cancellations and Refunds:
Cancellations must be made in writing. Refunds are subject to the terms outlined in the service agreement. Non-refundable deposits may apply.
9. Force Majeure:
We are not responsible for any failure to perform our obligations due to events beyond our control, such as natural disasters, strikes, or government actions.
10. Governing Law:
These terms are governed by the laws of Egypt. Any disputes arising will be subject to the exclusive jurisdiction of the Egyptian courts.
11. Amendments:
We may amend these terms at any time. The date at the top shows when they were last updated, and clients will be notified of significant changes.
12. Acceptance:
By using our website or engaging our services, you agree to these terms and conditions.
13. Contact:
For any inquiries or disputes, please contact us at:
Address: Bldg. 4, Ministers Block 1156, Sheraton Heliopolis, Cairo 11799
Landline: +20 2 2268 6062
Emails: hq@evas.aero